How Syntec Enabled a Pharmacy Takeover Without Closing to the Public

At Syntec, we recently had the privilege of assisting a new customer in the seamless transition of their pharmacy takeover. The project entailed planning, preparing, and installing a complete IT solution, ensuring minimal disruption to the pharmacy’s public opening hours. Our team’s expertise in delivering secure, redundant, and efficient IT systems played a vital role in enabling the new pharmacy owners to open to the public without any interruption to their business operations.

Project Considerations: Goals and Constraints for a Pharmacy Takeover

Earls Barton Pharmacy, the owners of an already operating location, approached us with the unique challenge of taking over another existing pharmacy from a large UK pharmacy group. They sought our assistance in developing and implementing a robust IT infrastructure that would be essential for their operations and ensure seamless integration with the centralised NHS systems.

  1. Non-disruptive Installation: The project required all works to be completed outside of the pharmacy’s public opening hours to avoid any inconvenience to customers.
  2. Quick Turnaround: The systems needed to be fully operational and stable by the next working day to allow the new owners to open for business promptly.
  3. Security and Redundancy: The IT solution had to prioritise the security of sensitive customer data and establish redundancy measures to safeguard against potential system failures.
  4. Integration with NHS Systems: The new IT infrastructure had to seamlessly connect with the centralized NHS systems, enabling efficient access to vital patient information.

The IT Solution: How Syntec Delivered

  1. Initial Consultation and Planning: We conducted extensive discussions with the pharmacy owners to understand their requirements, operational processes, and security concerns. This allowed us to tailor a solution specifically designed to meet their unique needs.
  2. System Design and Configuration: Our team of experienced IT professionals meticulously designed a comprehensive IT infrastructure blueprint, encompassing networking, hardware, software, and security components. We prioritized redundant systems to ensure high availability and mitigated any single points of failure.
  3. Off-Hours Implementation: Understanding the criticality of uninterrupted business operations, we meticulously planned and executed the installation process outside the pharmacy’s public opening hours. Our team worked efficiently to remove the existing equipment left by the large pharmacy group and seamlessly install the new IT infrastructure within the given timeframe.
  4. Security and Redundancy Measures: To address security concerns and ensure data integrity, we implemented robust firewalls, encryption protocols, and user access controls. Additionally, redundant backup solutions were put in place to minimise the risk of disruption in the event of an internet connection failure.

Results for Redhill Pharmacy

Through meticulous planning, efficient execution, and a focus on meeting the pharmacy’s unique requirements, our team successfully completed the project on-target. Earls Barton Pharmacy’s owners were able to open their new Redhill Pharmacy branch to the public without any interruption to their business operations, allowing them to seamlessly serve their customers from day one. The implemented IT solution provided a secure and redundant infrastructure that facilitated smooth integration with the NHS systems, enabling the pharmacy to access vital patient information efficiently and securely.


This project showcases Syntec’s commitment to delivering exceptional IT solutions tailored to the specific needs of our clients. Through our expertise in planning, preparation, and installation, we were able to ensure a seamless transition for the pharmacy takeover, adhering to strict time constraints and maintaining the highest standards of security and redundancy. We take pride in helping businesses thrive by providing reliable and efficient IT solutions that enable uninterrupted operations and enhanced customer experiences.

Contact Syntec today to learn how we can assist your business in achieving similar IT successes.

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Case study on the new pharmacy IT infrastructure installation for Redhill Pharmacy. Service area: Wellingborough, Northamptonshire.

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