Our IT support for business service ensures that you and your team have access to a wealth of experience when you need help.

User Support

Our team of friendly, knowledgeable technicians provide support for your computer users and their devices. If there’s an issue with their device or their software, they can call upon our team to seek assistance and have their issue resolved in a prompt, efficient and professional manner.

Server & Network Support

From remote monitoring and preventative maintenance, ensuring systems are updated, health checked and operating efficiently through to reactive support when you have a problem – we can compliment your existing in-house team or become your fully outsourced IT department.

Unlimited IT Support

FROM £50per month
  • Comprehensive support offering, including on-site and remote support, with proactive systems monitoring.

Pay As You Go

PAY PER HOURwith no commitment
  • The flexibility of having a team on hand, able to assist with your IT issue when you need us.

Emergency Support

NEED HELP?30 minutes remote diagnostic for £60
  • If you require emergency support, contact us now and we'll be able to perform an initial assessment.

A proven track record improving up-time and profitability to businesses like yours

What’s more, working with Syntec is completely affordable and in our experience, often saves our clients much more than the fee’s we charge. Our expertise is second to none in the local area and the recommendations we make for your business are always in your best interest.

How does outsourced IT support work?

Operating a small business with no previous IT support?

We understand it can be overwhelming, but as a local business we would welcome the opportunity to meet with you and provide a free initial consultation – With no further obligation! Following this initial consultation, we will make the appropriate recommendations for your business and suggest the services that best fit your needs.

How do we work?

We don’t want you to feel like you’re out there on your own, or feel pressured into signing any long-term contract you might regret. That’s why, following feedback from our clients, we offer a unique monthly rolling contract that allows you to cancel at any time with at least 30 days notice.

Business IT Support FAQs

IT support is a professional service provided by an IT support or consultancy company. An IT support company can offer different levels of IT support on a pay-as-you-go or contract basis, providing services to assist businesses with hardware, software, email hosting, file hosting, anti-virus software and more.

IT support consists of user support and server, network or systems support. User support involves answering questions, providing IT guidance and setting up new users, while systems support involves the maintenance of PCs, tablets and other IT equipment. When users experience problems, IT support can also cover troubleshooting and repairs.

IT support companies are expert providers of flexible IT services for businesses. They offer outsourced support, meaning that they are an external IT resource for businesses to use flexibly as needed. An IT support company can offer remote support, as well as maintaining IT equipment in person.

With several packages available, you can receive comprehensive support including on-site and remote support, proactive systems monitoring and the assistance of our specialist team. We can cover everything from your user’s computers, through to your servers and cloud IT solutions.

Outsourcing support can relieve the strain on existing resources and improve productivity by providing users with faster problem resolution.

Syntec offers IT Support nationwide, however, specialises in the Midlands and London regions. Our specialists can offer remote access to your organisations IT suite, allowing a rapid and effective service.

Key Suppliers

IT Support

+

Email/File Hosting

+

Anti-Virus

We are a one-stop provider of quality IT services.

  • Pick your level of IT Support (Pay as you go, pre-paid or contract)
  • Add any of our IT Services
  • We will provide a clearly presented quotation - with no technical jargon
  • Our team will project manage, plan, implement and support your solution