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Our IT support for business service ensures that you and your team have access to a wealth of experience when you need help.

User IT Support

Our team of friendly, knowledgeable technicians provide support for your computer users and their devices. If there’s an issue with their device or their software, they can call upon our team to seek assistance and have their issue resolved in a prompt, efficient and professional manner.

Server and Network Support

From remote monitoring and preventative maintenance, ensuring systems are updated, health checked and operating efficiently through to reactive support when you have a problem – we can compliment your existing in-house team or become your fully outsourced IT department.

Request an IT Support Quote

    Unlimited IT Support

    FROM £50per month
    • Comprehensive support offering, including on-site and remote support, with proactive systems monitoring.
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    Pay As You Go

    PAY PER HOURwith no commitment
    • The flexibility of having a team on hand, able to assist with your IT issue when you need us.
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    Emergency Support

    NEED HELP?30 minutes remote diagnostic for £60
    • If you require emergency support, contact us now and we'll be able to perform an initial assessment.
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    A proven track record improving up-time and profitability to businesses like yours

    What’s more, working with Syntec is completely affordable and in our experience, often saves our clients much more than the fee’s we charge. Our expertise is second to none in the local area and the recommendations we make for your business are always in your best interest.

    How does outsourced IT support work?

    Operating a small business with no previous IT support?

    We understand it can be overwhelming, but as a local business we would welcome the opportunity to meet with you and provide a free initial consultation – With no further obligation! Following this initial consultation, we will make the appropriate recommendations for your business and suggest the services that best fit your needs.

    How do we work?

    We don’t want you to feel like you’re out there on your own, or feel pressured into signing any long-term contract you might regret. That’s why, following feedback from our clients, we offer a unique monthly rolling contract that allows you to cancel at any time with at least 30 days notice.

    Business IT Support FAQs

    IT support is a professional service provided by an IT support or consultancy company. An IT support company can offer different levels of IT support on a pay-as-you-go or contract basis, providing services to assist businesses with hardware, software, email hosting, file hosting, anti-virus software and more.

    IT support consists of user support and server, network or systems support. User support involves answering questions, providing IT guidance and setting up new users, while systems support involves the maintenance of PCs, tablets and other IT equipment. When users experience problems, IT support can also cover troubleshooting and repairs.

    IT support companies are expert providers of flexible IT services for businesses. They offer outsourced support, meaning that they are an external IT resource for businesses to use flexibly as needed. An IT support company can offer remote support, as well as maintaining IT equipment in person.

    With several packages available, you can receive comprehensive support including on-site and remote support, proactive systems monitoring and the assistance of our specialist team. We can cover everything from your user’s computers, through to your servers and cloud IT solutions.

    Outsourcing support can relieve the strain on existing resources and improve productivity by providing users with faster problem resolution.

    Syntec offers IT Support nationwide, however, specialises in the Midlands and London regions. Our specialists can offer remote access to your organisations IT suite, allowing a rapid and effective service.

    Clients who we have helped by delivering quality IT solutions

    Request your IT Support quote:

      IT Support

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      Email/File Hosting

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      Anti-Virus

      We are a one-stop provider of quality IT services.

      • Pick your level of IT Support (Pay as you go, pre-paid or contract)
      • Add any of our IT Services
      • We will provide a clearly presented quotation - with no technical jargon
      • Our team will project manage, plan, implement and support your solution

      Call us now on 0330 3800 616 or email sales@syntecsystems.co.uk

      Syntec Systems
      5.0
      Based on 26 reviews
      powered by Google
      Amanda JamesAmanda James
      12:57 06 Oct 23
      Having the IT support of Syntec Systems for our SME has been extremely valuable. Most software used is now cloud-based so having technical support and advice more critical than ever to our business. Syntec provides the necessary back-up and solutions fast, to keep our company running smoothly.
      Alison WarnerAlison Warner
      12:25 06 Oct 23
      The guys at Syntec are great and go the extra mile whenever we need help. We have used their services for many years and know we can trust and rely on them for our technical support and maintenance and can highly recommend them.
      Pen Green Research BasePen Green Research Base
      08:43 18 Jul 23
      We have worked with Syntec for several years now and they never cease to amaze us. The entire team is friendly and knowledgeable, always available to help whenever we need them.We have recently had Marcin and Phil onsite, and both were incredible, we really could not ask for a better company to do our IT support.If you are thinking about working with Syntec, we would undoubtedly recommend them. You can tell that every member of the team really loves their job, and it shows in their work.Thank you so much guys, keep up the incredible work!
      Garryl WillisGarryl Willis
      13:33 14 Jul 23
      Church Growth Trust recently benefited from the excellent service and support provided by Syntec Systems to enable us to expand our operations to include another converted barn office detached from our current office space. Swift and professional advice was received and we will be asking them to help us again.
      Daniel WykeDaniel Wyke
      12:32 07 Jul 23
      Fantastic team at Syntec, always on hand when we need them. Mark and Martin have things well run and Luke has been superb when visiting site. Nothing too much trouble and would highly recommend.
      Gerri ReedGerri Reed
      17:50 06 Jul 23
      Highly reccomend...Mark and the team have supported North Northants Council Business Centres for a number of years...Having a reliable, trustworthy, responsive support team is essential for delivery of operations. Syntec provide a great all round service and their extensive knowledge is invaluable.
      Rachel FoxRachel Fox
      08:15 18 May 23
      The Recruitment Bar has put our trust in all things IT in Syntec Systems for over 10 years and their service has been impeccable.When we have the need to reach out to Syntec for assistance, they demonstrate complete professionalism, expertise, and a genuine commitment to resolving any issues.The team are highly skilled professionals who possess an in-depth knowledge of all things IT. They were able to quickly diagnose any problems and provide effective solutions that have our systems up and running smoothly in no time.What truly impresses me on each and every requirement is their exceptional customer service. They always take the time to thoroughly understand our requirements and tailor their support to meet them. They communicate clearly, explaining technical concepts in a way that was easy for us to understand. They are patient (we have had a few meltdowns), attentive and always possess a genuine desire to help.Not only do Syntec resolve our immediate IT challenges, but they also go above and beyond by providing proactive recommendations to enhance the performance and security of our systems. Their attention to detail and commitment to delivering high-quality service sets them apart from other IT support companies we have encountered.Thanks Syntec!The Recruitment Bar Team!
      Francois RosleeFrancois Roslee
      05:14 28 Apr 23
      Syntec has been managing our IT System for a few years now and we can with all honesty say that we are very happy with their service.The support we receive from Syntec and their team are very professional.We Highly recommend Syntec because of the response time, the team are very quick andpatient when there are any queries or technical assistance required.Rock-Tuff Building
      Alex TaylorAlex Taylor
      12:48 14 Apr 23
      Brilliant experience with Syntec. From first coming to the site to view our requirements Martin and Phil have been great throughout. Phil Lockwood has been helpful throughout the migration, finding solutions to minimise the amount of disruption and solving any problems we have had immediately. Would highly recommend.
      Alex StefanovicAlex Stefanovic
      08:55 14 Apr 23
      I have been using Syntec for my support and all computer needs since they established, over 10 years ago, and have had first class expert professional and prompt service. I would recommend their services to anyone, knowing of old how hard it can be to find reliable and professional IT help. Long may it continue!
      Chiltern TransportChiltern Transport
      09:05 21 Mar 23
      Fantastic company, super helpful and quick to assist whenever we needed anything. Recently they saved us from potentially 2months of lost work...5 Stars aren't enough! Highly recommend.
      Sam WoodfieldSam Woodfield
      12:21 17 Mar 23
      Our business has used Syntec Systems for a number of years, and from personal experience, they offer a valuable service to bolster in house IT staff and also as an external entity, I cannot recommend Syntec’s services highly enough the team is always available and their response times are impeccable.They offer a wide range of services that most in-house IT team’s would not be able to provide and can help to provide technical knowledge for an existing or upcoming project. Again, I recommend them as a business and their service highly!
      Stephen SloanStephen Sloan
      12:43 16 Feb 23
      Utilising Syntec Systems as a business user I have always found everyone there to be very professional, knowledgeable and very attentive to our business needs. We have recently implemented Cyber Essentials Plus and Syntec were the lynchpin of the success of our accreditation. We can't thank them enough
      Maxim LogisticsMaxim Logistics
      09:54 16 Feb 23
      Syntec have managed our IT services across all our Corby sites for almost 5 years now. During this time they have delivered on key projects including major server upgrades, interconnectivity between all our sites, warehouse WIFI installations as well as a new phone system. They also handle our day to day support requests and have proved to be extremely reactive to business critical situations. Each project has been carefully considered and executed by the team to ensure minimal disruption to our working operation.
      Michele BatesMichele Bates
      18:47 15 Feb 23
      We have been with Syntec for almost 5 years and Mark and his team are nothing but supportive. Taking the time to treat the company as an individual and ensuring we have everything we need to support our own clients! We cannot recommend them enough.
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