How Difficult is Switching IT Support?
Unfortunately, not every IT support provider was created equal. In fact, we’ve heard many a horror story about IT support providers who have let their clients down – clients who have been wholeheartedly embraced by our team! Despite this however, a number of customers are still so reluctant to change supplier. With the right assistance and advice, switching can be simpler and less disruptive than you think, which is great news if, like many companies, your IT infrastructure plays such an integral role in your business and its operations.
Here at Syntec Systems, we deliver a dedicated switch service to make the process of moving from your current IT supplier to us seamless and straightforward. Finding a more supportive IT department shouldn’t be difficult after all, and you don’t have to put up with less than adequate support from your current supplier in the meantime.
Is it time to switch?
There are a number of signs that say it’s time to up sticks and search for pastures new when it comes to the IT support your infrastructure receives. The most common reason is that your current supplier is failing to deliver the support you expected and were pledged in your IT support contract. Empty promises, repeat issues, slow response times and long periods of downtime are all ways in which your IT support provider may be failing you. At the other end of the spectrum, maybe it’s you who has changed? For businesses who have worked with their current IT support provider for a number of years, ensuring the support you receive is up to scratch and in line with current demand is important. As a result, your existing IT support contract may not be enough to take care of your growing infrastructure.
Money also makes the corporate world go around, and in the age of price comparison, it’s so easy to find a more competitive deal from a more experienced supplier. Whatever your reason for wanting to switch, getting the ball rolling sooner rather than later is vital.
How can I get started?
Switching supplier is easy with a little help from our team. We’ve helped countless customers ‘jump ship’ to discover better value for money and more comprehensive IT support provisions. With our tried and tested process, you can switch from them to us cost effectively and hassle-free, even if you’re stuck in a contract.
We’ll review your existing IT contract whatever your current position. If you are unable to exit your existing contract right now, we can still provide you with the support and guidance you need for the remainder of your contract before officially taking the reins at the end of the term agreed with your current supplier. Our ‘top-up’ arrangement means you get the very best of both worlds, preventing the IT issues that are holding you back for the remainder of the contract.
Need help with your switch? Contact our team today for independent advice and dedicated support.