Prevention is better than Cure; with effective and timely remote monitoring, your business can reduce unplanned downtime.

Not every company can afford to recruit their own on-site IT team, and even if you do employ an IT technician in-house, getting the assistance you need around the clock still wouldn’t be possible. Our proactive remote monitoring service ensures you can harness IT support 24 hours a day, 7 days a week so your IT infrastructure and systems can stay fully operational for your team and your customers.

Remote IT Monitoring For All

For smaller businesses in particular, remote monitoring can ensure the experience and knowledge of an experienced IT technician can be called upon whenever you need it, even outside of standard office hours. The value of technology however transcends your business size and niche. Remote monitoring is an excellent option for businesses big and small, and our great support options guarantee optimum efficiency for your computers, servers and wider network, and ultimate peace of mind for you and your staff.

Thanks to our expertise and the use of the latest and greatest technology, our remote monitoring team can continuously observe your infrastructure to prevent the service disruptions and failures that could stop productivity in its tracks. We aim to detect IT issues before services are interrupted to ensure maximum uptime, limited downtime, improved bandwidth and network device usage, enhanced performance, and better system health.

Secure, Supported and Successful

With our efficient and effective remote monitoring services you can keep the data, hardware and software that is important to your business secure, fully supported and successful. Using automated system alerts and remote reboots, we are able to monitor and manage your systems, acting on issues before they become problems for your company.

Proactive Remote Monitoring FAQs

Proactive remote monitoring is the process of monitoring IT systems from a remote location to maintain security and minimise downtime. It’s a non-intrusive, space-saving, time-saving solution that requires no input from you, keeping all systems and devices working effectively while preventing potential problems from arising.

Proactive remote monitoring is important to keep downtime to a minimum, preventing issues before they arise. Proactive remote monitoring will be able to identify potential issues involving the security and operation of your systems, giving you the ability to pre-empt them and put fixes in place to prevent them.

Proactive remote monitoring is performed by granting remote access to systems, devices and networks, meaning their operation can be overseen around the clock. As a remote service, you don’t need to do anything else. If issues are anticipated, you will be notified and a solution can be found.

IT Support

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We are a one-stop provider of quality IT services.

  • Pick your level of IT Support (Pay as you go, pre-paid or contract)
  • Add any of our IT Services
  • We will provide a clearly presented quotation - with no technical jargon
  • Our team will project manage, plan, implement and support your solution
5.0
Based on 25 reviews
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Amanda JamesAmanda James
12:57 06 Oct 23
Having the IT support of Syntec Systems for our SME has been extremely valuable. Most software used is now cloud-based so having technical support and advice more critical than ever to our business. Syntec provides the necessary back-up and solutions fast, to keep our company running smoothly.
Alison WarnerAlison Warner
12:25 06 Oct 23
The guys at Syntec are great and go the extra mile whenever we need help. We have used their services for many years and know we can trust and rely on them for our technical support and maintenance and can highly recommend them.
We have worked with Syntec for several years now and they never cease to amaze us. The entire team is friendly and knowledgeable, always available to help whenever we need them.We have recently had Marcin and Phil onsite, and both were incredible, we really could not ask for a better company to do our IT support.If you are thinking about working with Syntec, we would undoubtedly recommend them. You can tell that every member of the team really loves their job, and it shows in their work.Thank you so much guys, keep up the incredible work!
Garryl WillisGarryl Willis
13:33 14 Jul 23
Church Growth Trust recently benefited from the excellent service and support provided by Syntec Systems to enable us to expand our operations to include another converted barn office detached from our current office space. Swift and professional advice was received and we will be asking them to help us again.
Daniel WykeDaniel Wyke
12:32 07 Jul 23
Fantastic team at Syntec, always on hand when we need them. Mark and Martin have things well run and Luke has been superb when visiting site. Nothing too much trouble and would highly recommend.
Gerri ReedGerri Reed
17:50 06 Jul 23
Highly reccomend...Mark and the team have supported North Northants Council Business Centres for a number of years...Having a reliable, trustworthy, responsive support team is essential for delivery of operations. Syntec provide a great all round service and their extensive knowledge is invaluable.
Rachel FoxRachel Fox
08:15 18 May 23
The Recruitment Bar has put our trust in all things IT in Syntec Systems for over 10 years and their service has been impeccable.When we have the need to reach out to Syntec for assistance, they demonstrate complete professionalism, expertise, and a genuine commitment to resolving any issues.The team are highly skilled professionals who possess an in-depth knowledge of all things IT. They were able to quickly diagnose any problems and provide effective solutions that have our systems up and running smoothly in no time.What truly impresses me on each and every requirement is their exceptional customer service. They always take the time to thoroughly understand our requirements and tailor their support to meet them. They communicate clearly, explaining technical concepts in a way that was easy for us to understand. They are patient (we have had a few meltdowns), attentive and always possess a genuine desire to help.Not only do Syntec resolve our immediate IT challenges, but they also go above and beyond by providing proactive recommendations to enhance the performance and security of our systems. Their attention to detail and commitment to delivering high-quality service sets them apart from other IT support companies we have encountered.Thanks Syntec!The Recruitment Bar Team!
Francois RosleeFrancois Roslee
05:14 28 Apr 23
Syntec has been managing our IT System for a few years now and we can with all honesty say that we are very happy with their service.The support we receive from Syntec and their team are very professional.We Highly recommend Syntec because of the response time, the team are very quick andpatient when there are any queries or technical assistance required.Rock-Tuff Building
Alex TaylorAlex Taylor
12:48 14 Apr 23
Brilliant experience with Syntec. From first coming to the site to view our requirements Martin and Phil have been great throughout. Phil Lockwood has been helpful throughout the migration, finding solutions to minimise the amount of disruption and solving any problems we have had immediately. Would highly recommend.
Alex StefanovicAlex Stefanovic
08:55 14 Apr 23
I have been using Syntec for my support and all computer needs since they established, over 10 years ago, and have had first class expert professional and prompt service. I would recommend their services to anyone, knowing of old how hard it can be to find reliable and professional IT help. Long may it continue!
Chiltern TransportChiltern Transport
09:05 21 Mar 23
Fantastic company, super helpful and quick to assist whenever we needed anything. Recently they saved us from potentially 2months of lost work...5 Stars aren't enough! Highly recommend.
Sam WoodfieldSam Woodfield
12:21 17 Mar 23
Our business has used Syntec Systems for a number of years, and from personal experience, they offer a valuable service to bolster in house IT staff and also as an external entity, I cannot recommend Syntec’s services highly enough the team is always available and their response times are impeccable.They offer a wide range of services that most in-house IT team’s would not be able to provide and can help to provide technical knowledge for an existing or upcoming project. Again, I recommend them as a business and their service highly!
Stephen SloanStephen Sloan
12:43 16 Feb 23
Utilising Syntec Systems as a business user I have always found everyone there to be very professional, knowledgeable and very attentive to our business needs. We have recently implemented Cyber Essentials Plus and Syntec were the lynchpin of the success of our accreditation. We can't thank them enough
Maxim LogisticsMaxim Logistics
09:54 16 Feb 23
Syntec have managed our IT services across all our Corby sites for almost 5 years now. During this time they have delivered on key projects including major server upgrades, interconnectivity between all our sites, warehouse WIFI installations as well as a new phone system. They also handle our day to day support requests and have proved to be extremely reactive to business critical situations. Each project has been carefully considered and executed by the team to ensure minimal disruption to our working operation.
Michele BatesMichele Bates
18:47 15 Feb 23
We have been with Syntec for almost 5 years and Mark and his team are nothing but supportive. Taking the time to treat the company as an individual and ensuring we have everything we need to support our own clients! We cannot recommend them enough.
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