According to the latest government statistics, almost half of all UK businesses have been hit by a cyber-attack or breach in the past 12 months. Whilst much emphasis is put on preventing a cyber-attack, knowing what to do if your company and its data fall victim to cybercrime is just as important. The aftermath of a cyber-attack or breach is after all devastating. Regardless of your company’s size or niche, a cyber-attack has the potential to lead to loss of customers, loss of sales, reduced profits and even business closure.

As a leading provider of outsourced IT support, we know all too well the challenges that businesses face in the wake of a cyber-attack. Our IT emergency services provide swift, tailor-made support to not only prevent cyber breaches but protect your business should the worst happen. Read on to discover our step-by-step guide on what to do in the wake of a cyber-attack.

Prevent the spread

A cyber-attack is just like an infection, If you don’t contain the source of the problem it’s very likely to spread, bringing down your wider system as time goes by. Isolating the infection immediately is an integral step and could save you thousands of pounds in the long run as well as prevent untold reputational damage. Make sure affected endpoints and servers are contained and disconnected from your wider network to prevent the spread.

Call in the professionals

Depending on your IT experience, you may want to do this before or after isolating the breach. Calling in IT security experts like us means everything can be done to counter the attack and get your systems back to how they should be. Operating 24 hours a day, 7 days a week, our IT emergency specialists provide essential support in all cyber-attack cases, no matter how minor or major. With professional IT support, you have the best tools and techniques to close loopholes that could be exploited further, identify vulnerabilities and deploy the most effective security solutions.

Finding the right security solution for you is vital to your short and long-term recovery, and may include the deployment of security software and hardware, the revision of cyber security protocols, or the training of employees to strengthen cyber security knowledge.

Notify ActionFraud

If you have become a victim of cybercrime, notifying the relevant authorities to prevent it from affecting other individuals and businesses is important. ActionFraud is the UK’s national reporting centre for fraud and cybercrime, and reporting your case is simple. Report cybercrime online via their website and receive a police crime reference number. You can also call 0300 123 2040 to report cybercrime over the phone.

Tell your customers

As we’ve learned from the most well-publicised cyber security breaches, there’s no point keeping things secret. Notifying your customers as soon as possible and advising them on what they can do to protect themselves and their information is important. Engage with customers, clients, suppliers, and partners so they can take the appropriate measures.

For further information on our IT emergency services, please contact us directly.

A specialist IT Company based in Corby, Northamptonshire, Syntec Systems provide expert IT Solutions and IT Support services to businesses in the local area. Syntec Systems specialise in IT Management, IT Consultancy and IT Procurement, and their experienced technicians also offer a 24/7 helpdesk service to help resolve untimely IT Issues for all businesses with no prior contract.