There are numerous benefits that go hand-in-hand with outsourcing your IT support to a professional, time served and tailor-made service like ourselves. In addition to helping you better control the fixed and variable costs associated with the management of IT equipment and the wider infrastructure, outsourcing provides a more cost effective option when compared with recruiting the same talent and experience in-house. It’s not just the hiring and training of IT staff that can be expensive, gaining the system efficiency you need is also more of a challenge with the guarantees provided by outsourced IT support providers delivering greater assurances in terms of uptime.

Outsourcing not only prepares the IT systems that are essential to your company’s growth for the short term. Your IT support provider will solve the challenges and implement the new technologies that will help you save time and money whilst unlocking new opportunities for your company and its customers. As with anything however, for every pro comes a con, and there are many concerns that businesses have when outsourcing their IT support to a third party provider. We’re here to put your mind at rest with the top concerns about outsourcing solved before your very eyes!

I’m worried that I’ll have no control over my IT

When it comes to IT support you want to make sure your systems, and the hardware and software within, have the best possible management and maintenance. Outsourcing to Syntec Systems means you get help from an expert in the field but that doesn’t mean handing over the reins completely.

Whilst we pride ourselves on providing an all-inclusive support service where you really don’t have to lift a finger, you can get involved as much or as little as you like. We work with you one-on-one from the early days to understand your IT requirements, and develop and maintain a system that works best for you. We keep up to date with the latest and greatest tools, techniques and developments in IT so you don’t have to, advising you accordingly on the technology that could transform your business for the better.

I’m anxious about the security of company and customer data

With business cybercrime up by a shocking 63%, it’s no surprise that IT security is at the top of every company’s list of priorities. Your company and customer data is as important to your outsourced IT support provider as it is to you, but we understand the concerns you may have about inviting a third party into the greatest depths of your infrastructure.

IT emergencies are unfortunately increasingly common but with the right support you can protect your company and customer data from a variety of threats. Our IT support means data breaches and other security risks can be kept to a minimum with the development, maintenance and management of a well-designed system built with the highest levels of security in mind.

Isn’t an in-house team better placed for a faster response?

Whilst logistically an in-house IT team is closer to the action, getting support from an outsourced partner doesn’t mean response times have to suffer. We prioritise every response, rectify associated issues and track progress to ensure downtime and disruption are low or even non-existent.

Want to know more about what our IT support service could do for you? Read this guidance for IT support first timers.

A specialist IT Company based in Corby, Northamptonshire, Syntec Systems provide expert IT Solutions and IT Support services to businesses in the local area. Syntec Systems specialise in IT Management, IT Consultancy and IT Procurement, and their experienced technicians also offer a 24/7 helpdesk service to help resolve untimely IT Issues for all businesses with no prior contract.