Your IT infrastructure sits at the very centre of your business. Whether you are a start-up company or established market leader, a niche business or one with widespread appeal, or an organisation that works predominantly online or off, the technology you and your staff use is certain to play a vital role. When your technology doesn’t perform as it should do, the business practices and operational processes you rely on every day can quickly become chaotic. As an IT support specialist, we’re one port of call our clients turn to in times of crisis. Whilst prevention is of course better than cure, accidents do happen and disasters do strike. A fact that makes having IT emergency cover in place particularly beneficial.

In this blog post, we take a closer look at the reasons why companies big and small should take out IT emergency cover to protect one of their most important business assets.

Because disasters can and do strike…

The advancement of technology means the IT we rely on day in, day out is more cost effective and efficient than ever. Even if you have the very best hardware and software in place however, problems can occur. IT emergencies come in all shapes and sizes, with power outages, hacker attack, hardware failures, software issues, user errors and poor training among the most common causes of disaster in 2018. Taking out reliable and robust IT emergency cover means you can be prepared for every eventuality.

…at any time

The out of hours support offered by professionals providing IT emergency cover is also invaluable. Those IT disasters after all aren’t restricted to office hours, and can strike at any time to bring down all or any part of your business and its operations. Your emergency IT support contract means you can safeguard your business and its technology around the clock with help and advice available 24 hours a day, 7 days a week, 365 days a year.

Increase your uptime for a better service

IT disasters don’t just impact the productivity of your staff. IT emergencies have a direct impact on the customers that do business with you. With the right IT emergency cover you can increase the uptime of your business and provide an even better service to your own customers. No IT professional can guarantee 100% uptime and complete protection against all IT threats. But an experienced partner like ourselves will actively work with you to keep your business and the technology that helps it function in tip top condition.

Need help now or want to prepare for the future?

The benefits of emergency IT cover go far beyond the advantages listed above. For those looking to unlock these plus points and more, finding the right IT professional to partner with is a vital piece of the puzzle. We provide the 24/7 IT support companies need to deal with emergencies quickly and conveniently.

Need emergency IT support right now? Our team can help. Complete and submit our emergency support request form or contact us direct for assistance.