Case Study: Base Group
A world class provider of innovative technology serving motorsport, automotive, aerospace, construction, marine, renewable energy & industrial markets.

Base Group are a vertically integrated business providing high value technical products and services to aid the manufacture of light weight composite components. Through their advanced materials and engineering divisions they provide their clients with integrity, flexibility, innovation, continuous operational improvement and uncompromised quality.

Base Group are a global organisation recognised throughout the composite industry as a world class provider of innovative technology serving motorsport, automotive, aerospace, construction, marine, renewable energy & industrial markets. By fully integrating their manufacturing and distribution businesses they are able to create value across the entire manufacturing process, to provide a positive end user experience.

Their rapid growth and success can be attributed to many factors, but their ability to demonstrate technological capability, control of the manufacturing cycle, coupled with the ability to react to fast paced changing market conditions has led to the success within multiple industries. These contributing factors have enabled them to create long term relationships both in domestic and overseas markets.

With in-excess of 30 users and four buildings, Base Group’s IT infrastructure was dated and in need of a complete overhaul. They were experiencing poor performance and service instability, decreasing their user productivity and impacting their manufacturing operations. Base Group are a rapidly growing organisation, they require a proactive approach to their IT recommendation, ensuring every solution recommended will grow and adapt with the companies varying IT requirement.


Requirements

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An outsourced IT department to manage their IT and integrate seamlessly with their team.
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A replacement for their single server running end of life software.
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A focus on system redundancy and disaster recovery.
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A significant reduction in IT service incidents.
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Performance and stability improvement for the entire IT environment.
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Proactive management and recommendations to ensure the IT environment remains efficient whilst the company grows.
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A solution for staff and contractors to work remotely, whilst ensuring confidential data is protected and secure.

Solution

Syntec continues to work with Base Group. So far solely managing the recommendation and implementation of a new virtualised server environment running the latest Windows Server operating system, migrating the existing on-site email server to a redundant cloud based platform, a complete upgrade of the network infrastructure to Cisco technology, fibre cable linking their multiple buildings and a fibre to the premises uplink for high performance internet connectivity. Various forms of redundancy have now been implemented, including active/passive power uplinks to the servers and critical devices, a ring stacked fibre network, active/passive internet connectivity automated failover, and critical communication systems migrated to a managed cloud server environment. A terminal server through VPN has been deployed for remote staff and contractors, ensuring stable and high performance access to data and systems, whilst maintaining control of data flow within the organisation.

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Installation of virtualised server environment.
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Syntec managed online data backups.
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Migration of email to cloud exchange platform.
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New servers running latest Windows Server 2012 operating system.
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Single-point wireless access points across all buildings to allow seamless wireless device roaming.
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Redundant, high performance connectivity between Base Group’s multiple buildings utilising ring stacked fibre networking.
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Data flow control and security by restricting removable devices, internet and remote access.
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Deployment of a Windows Terminal Server and Cisco VPN for remote staff and contractors.
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Site to site secure VPN tunnel to link Leicester and Birmingham offices.

Testimonial

Syntec have been excellent in providing a dedicated IT support solution for our business. Mark and his team offer (and more importantly actually provide) a 1st class professional service in all aspects of IT support.

They are knowledgeable, efficient and always up-to-date with the latest industry information. Syntec manage and support our entire IT infrastructure, they have redesigned our network and made significant improvements in the last 12 months which has resulted in a faster and more reliable network. Syntec have taken the time to learn and understand about our business and critical processes, ensuring they identify and resolve issues before it impacts on our business.

The team are passionate and knowledgeable about what they do, we would thoroughly recommend them to anyone. We consider them a part of our team and not a contractor.

Ahlame TahaBase Group Ltd
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Case Study: Base Group

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5 reasons to choose Syntec

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Honest and transparent in business practices and advice.
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Clear communication, we will always keep you up to date.
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IT recommendations explained, presented in a clear format.
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Painless transitioning, switching to Syntec Systems couldn’t be easier.

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