Case Study: Imagex Medical
Imagex provide nationwide ultrasound repairs. Imagex provide a rapid response service to NHS hospitals, health trusts and private health enterprises.

As a service provider working in the medical industry, including the NHS, Imagex are ISO 9001 and 27001 certified and were beginning to work towards completing their NHS IGT. Imagex required a team with the experience to design and implement a comprehensive, secure IT system to meet both ISO 27001 and NHS IGT security standards. Imagex placed their trust with Syntec to complete various projects for their business, including implementation of their new IT infrastructure, completion of IT related sections of their Information Governance Toolkit for the NHS, assistance to document the new systems and achieve N3 connectivity, and consultancy throughout the refurbishment and move to their new business premises.


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An IT service provider with the experience to consult and assist with the completion of their NHS IGT.
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Design, procurement and implementation of a new IT infrastructure to meet ISO 27001 and NHS IGT security standards.
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Assistance and consultation to achieve N3 connectivity allowing them access to the NHS network.
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Implementation of standardised and regulated IT procedures which adhere to their ISO 9001 standards.


Syntec completed the installation of new laptops, desktops, printers, wireless and core networks, firewalls, EFM and failover internet connectivity, client to site VPNs and a virtualised server environment. Further to this, Syntec assisted with the integration of third party CCTV and telecom systems to the Imagex IT network.

With the assistance of Syntec, Imagex renovated and moved to new business premises, installing structured cabling and a core network future proofed for their new, increased capacity.

Syntec completed IT relevant sections of the Imagex IGT documentation on their behalf to a high standard and ensured the Imagex IT infrastructure being installed met all ISO 9001, ISO 27001 and NHS IGT requirements. Inclusive with the sections completed was a full IT disaster recovery plan.

Finally, with the completion of the NHS IGT, Syntec were able to assist Imagex to acheive N3 connectivity, allowing Imagex to connect to the NHS network and manage their customers equipment remotely.

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Design and implementation of a complete IT infrastructure to ISO 9001, ISO 27001 and NHS IGT standards.
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Consultancy provided to assist Imagex renovate and move into new business premises.
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Assistance to achieve N3 connectivity to the NHS network.
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On-going IT support and IT administration.
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Consultation and completion of IT relevant sections of Imagex’s NHS IGT documentation and certification.
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Completion of a comprehensive IT disaster recovery plan and documentation.
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Implementation of Syntec’s standardised administration system, adhering to the requirements of ISO 9001, 27001 and NHS IGT standards.


Syntec excelled in all areas. Managing our infrastructure upgrade as well as assisting with the completion of our IGT and application for N3 connectivity with the NHS. They continue to support our business going forward, we consider them as part of our team and would not hesitate to recommend them to others. Syntec offer not only IT support but a fully integrated, managed IT solution.
Jim LowbridgeImagex Medical Ltd
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  • Painless transitioning, switching to Syntec Systems couldn't be easier.

Case Study: Imagex Medical

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